EB2 National Interest Waiver Processing Time in 2022
This blog is a brief discussion of the EB2 National Interest Waiver and its processing time. To request a free consultation to discuss the National Interest Waiver (NIW), or any other immigration questions, please contact Ashoori Law by clicking this link.
An EB2 (Employment Based, Second Preference) National Interest Waiver refers to a specific process by which foreign nationals may undergo the green card process. Generally, foreign nationals wishing to apply for a green card must first be sponsored, meaning they must have a petition filed on their behalf by a qualifying petitioner. Generally, an employment based petition is filed by an employer. However, certain individuals may self-petition, and the National Interest Waiver is one such way to do this.
The National Interest Waiver is based upon employment. Typically, employment based visas require labor certification. The EB2 waives the job offer and labor certification requirement, but the proposed endeavor has to be in the national interest of the United States. The EB2 National Interest Waiver is based upon the individual’s specific type of work. The individual must be able to show that the work they will perform on receipt of their green card is work that is within the national interest of the United States. Additionally, the qualified individual must meet several criteria with respect to their professional achievements in their field.
The National Interest Waiver is a lengthy process. The bar for a waiver of the labor certification process is very high. Additionally, the National Interest Waiver is one of the few immigration benefits that does not allow for filing with Premium Processing. According to USCIS, processing times for National Interest Waiver petitions are currently quoted as up to 13.5 months. It is also important to note that the National Interest Waiver is a petition, and is not in of itself an application for a green card. The National Interest Waiver must be approved prior to a green card will be approved. While the green card can be applied for concurrently with the National Interest Waiver self-petition, depending on the strength of the case, it may be more beneficial to wait for an adjudication of your National Interest Waiver case before filing for the green card. For this level of legal strategy, individuals should consult with an experienced immigration attorney to determine the best course of action.
Even though the processing time with USCIS for the NIW is lengthy, you should not immediately apply without ensuring you file with the strongest case possible, even if it takes longer to apply. A strong National Interest Waiver petition often involves thousands of pages of supporting documentation. Additionally, a strong NIW petition should include a detailed letter that argues each section of the law and demonstrates why the applicant is eligible for the waiver.
If you are interested in the NIW, the first step you should take is to consult with an experienced immigration attorney to determine if you are eligible. If the attorney advises that you meet the requirements for the NIW, you should begin compiling your evidence. The most common evidence to submit in support of a National Interest Waiver is letters that are signed by peers within the same field, that attest to the individual’s high level of skill and the nature of their work within the national interest. These letters, while they do not require advanced legal arguments, should articulately express the subject’s qualifications in detail.
USCIS looks at the aforementioned letters of reference as evidence of the individual’s merit in their field. USCIS will also consider a number of additional different probative sources of evidence, including newspaper articles, emails, journal publications, and more. Available and helpful evidence will all depend on the individual’s field and qualifications. In general, each National Interest Waiver petition is unique and should not be duplicated due to the highly individualized nature of each different applicant’s work and specific qualifications. The criteria for merit in the field, as well as the threshold that the individual must meet for approval, can be found on the USCIS website.
Even if the individual does meet the criteria required, they must also be able to prove that the work they will do upon approval of the waiver will be in the national interest of the US. This requires an in-depth understanding of the field in question, as well as what the USCIS considers to be within the national merit. This should be accompanied by proof that the individual will have relevant work opportunities on receipt of the green card. Common fields that receive favorable adjudication of the NIW are scientific areas such as medicine, environmental research, and advanced technology sectors. However, the National Interest Waiver is not just limited to science. If you feel that work you are petitioning to do would be within the national interest of the US, but have doubts about the chances of approval, it is a good idea to begin the process with a discussion with an experienced immigration attorney.
If you are currently in the US as a student, you might consider the National Interest Waiver in the future. During the initial year of OPT, F1 students often consider the subject of longer term sponsorship with their employers. This would most likely take the form of entry in the H1B visa lottery, which occurs in March of the given fiscal year. Note that there is no guarantee of selection in the lottery, and if you are not selected, you may run the risk of not having work authorization in the U.S. following OPT. If your school of study is one that may be in the national interest of the US, consult with an immigration attorney about whether the H1B lottery process or NIW process is better suited for your situation.
Between the process of collecting evidence, gathering recommendation letters, and overall preparation of the National Interest Waiver petition for filing, from start to finish the process should take about 2 months. This amount of thorough preparation time is necessary to withstand the high bar of scrutiny with which USCIS reviews these petitions. Once filed, it is possible that USCIS will issue a Request for Evidence, challenging certain aspects of the petition. For this, an immigration attorney can guide you through the procedure of collecting new evidence and timely submitting the response. However, if a strong petition is prepared, USCIS can and frequently does approve National Interest Waiver petitions without ever requesting additional evidence. Regardless, expect that it will take at least a year to a year and a half for overall approval of your National Interest Waiver.
On a final note, if you feel that your National Interest Waiver case is strong, you can submit the application for the green card along with your National Interest Waiver petition (remember that it is a 2 step process: the NIW and then the green card application). This may be what your attorney advises you to do. The green card adjudication time can be as much as two years. However, along with the green card application, you may submit applications for ancillary work and travel permission, which usually takes about 6 months to receive from USCIS. These ancillary applications give you the right to work and travel internationally freely, without restriction, and do not hinge upon approval of the National Interest Waiver. If you feel you have a strong National Interest Waiver case, and want to apply for your green card along with your petition, in less than a year from starting your case you would most likely have unrestricted work and travel permission. As enticing as this may be, remember that you would still wait over a year for the adjudication of your petition, and then even longer to receive your green card.
If you are a foreign national performing work that you feel is within the U.S. national interest with questions about your eligibility and the process, please contact my office to consult with your questions, and determine a strategy for you and help you build your case, and path to permanent residency. Please request a free consultation with our firm if you have any questions by clicking this link.
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neelam amin
03:26 21 Mar 23
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14:32 27 Jan 23
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AN
15:17 26 Jan 23
I recommend this law firm to anyone looking for US immigration lawyer. The attorneys has tons of knowledge and they know what they are doing. The information or advice they give you is 100% correct. Very professional staff. Our attorney Rebecca and... Business professional Elaine were outstanding. Rebecca also worked during the weekend or after hours to answer all our questions. I’ll definitely come back for future immigration requirements and will let friends and family know as well.read more
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Hello,My name is Adriana, I am from Colombia. I married my husband Edward who is an American citizen in Bogota Colombia in 2013. My husband moved to Bogota in 2015 until we decided in late 2022 it was time for me to apply for my USA Residency.... We started searching for Immigration Lawyers and came accross Michael Ashoori through a referral from EIN Express where I received my ITIN number. We emailed Ashoori Law and quickly received a reply explaining that a phone interview was required. The interviewer was ontime and very efficient in answering all our questions and concerns. We then decided to use Ashoori Law. A list of documents which were needed were sent to us, keep in mind that if you do not provide these Documents in a timely manner Ashoori Law can not do their job to help you. We had one person ¨Zeser¨ from almost the very beginning to assist us with every concern or question until today he continues to answer questions. Ashoori Law office filed all the documents with USCIS in the first week of June, 2022 in January 2023 I received my United States Of America Employment Authorization Card. I sincerely recommend Ashoori Law not only for their excellent customer service but also for their efficient work.Thank You.Adriana Hernández Bermúdez.read more
Escheyder Acosta
20:05 23 Jan 23
My company chose Ashoori Law to help me out in getting my work VISA to be able to move to the USA.At first, they send you a welcome email with all contacts and assigned lawyer. I think this is a nice touch so I can get familiar with the people... within the firm I can contact.I felt a little bit lost at first. They have their own sharepoint to upload files and fill out forms. However, after I had my first meeting with Lorianne (my lawyer) everything was cleared out.There was so many information to be gathered for my type of VISA. Lorianne was very helpful in giving us advise on the strategy to follow to present my case. Whole process to gather information took around 3-months.In the end, after one last meeting, we were able to have everything ready to submit. VISA was approved right away without any questions from the immigration department.This firm was great help during my process. I have only worked with Lorianne. However, judging by her response time and customer service, I think overall, it is a great firm for the process they helped me with.read more
Yoonmo Sang
00:21 23 Jan 23
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19:14 19 Jan 23
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Raja Zulqarnain Haider
20:13 14 Jan 23
We just had an E-2 approval from the U.S. consulate Islamabad Pakistan.We found this firm on the internet. When I read on their web page that they specialized in E2 visas, I send an email to Attorney Michael Ashoori for initial consulting. After a... brief phone conversation I was satisfiedThere is quite a lot of paper work involved and documents to be supplied. Our Attorney was Lahaina. She and her whole team prepared our case very efficiently.The best thing about this firm is they have friendly and helpful paralegals. And they have online portal where you can check your status anytime. Plus the whole team is available 24/7!We would definitely recommend using Ashoori lawread more
Phongmanas S
19:25 12 Jan 23
Thank you so much everyone for your help. My O1 visa approved because of all your help and guidance and carefully looking on my evidence to submit with USCIS.This is a very good news of my life. It's proved that all my past work has qualify the... ability of myself to work in US.Thank you to all of you and Ashoori law team from the first day that we have talked so far.Regards,Tanread more
Lords Child 777
00:14 12 Jan 23
Ashoori Law is the ABSOLUTE best law firm I have dealt with concerning Immigration and much more. Daniel Tierney Atty, is the most professional, intelligent, and courteous etc., Attorney I have communicated with. He is one of the main reasons I have... chose this law firm. This law group uses state of the art telecommunicating program where you are literally so informed and advised before, during, and after your calls with them. Their administration is fabulous as well. A to Z these people are the BEST! Try them and see for yourself.read more
Siranush Vardanyan
16:04 10 Jan 23
My husband and I used Ashoori Law Services for our E2 Visa Application. Our case was a challenging one from the beginning but having assigned Rebecca as our attorney, the process started to move forward very smoothly. Rebecca is a highly... professional lawyer, who pays attention to every detail and follow up with every request even during her weekends. We successfully got approval of our case thanks to Rebecca's professionalism and dedication. I have already recommended Ashoori Law firm to some of my friends, who are looking for a professional legal support. We intend to continue working with Ashoori Firm in future as well.read more
Samantha Jacobs
05:06 09 Jan 23
Michael and his team are phenomenal, their set up regarding information is an easy step by step guide. We worked with a lady named Rebecca, she was always available when we needed her, answered all our questions when we weren't sure, and definitely... took the stress out of filling an application, this is the second time we have used Ashoori lawyers and will defiantly continue using them in the future.read more
Mathew Emanuele
23:51 26 Dec 22
My wife and I used Ashoori Law Services for our E2 Visa Application and were very happy with their work. Michael's team was very professional and the entire process was incredibly efficient. We loved how they had an online portal set up to receive... all the necessary documents they required. It simplified the process and cut out any guesswork. We followed their direction step by step and if there were any questions they were answered quickly. Elaine did a fantastic job putting our business plan together and Rebecca was our lawyer, who was highly attentive. We would definitely recommend using Ashoori law!read more
Syeda Nikhat Fatima Jafri
16:29 20 Dec 22
Ashoori law worked really fast. I’ve already had received my green card in an year of submission. They made the process very easy and gave us confidence that things will be done correctly. And they also kept us up to date with email and the online... tracking along the way.Thanks to Michael,Milena Manukyan and Carlito Romero (an ex worker) in the firm.read more
Matteo DP
21:42 14 Dec 22
it's a pleasure working with them Matthew in particular has been very supportive and available during the process
Sofiane Chtioui
14:54 14 Dec 22
I strongly recommend AshooriLaw for all your US immigration needs!I am from Canada and AshooriLaw was instrumental in helping me and my wife in obtaining our E2 visa. From the first discovery call to preparing for the visa interview in the Toronto... US consulate, the AshooriLaw team provided valuable guidance and outstanding support all along and made sure we submit a strong application that was approved with hardly any questions!Prior to starting the process, I talked to a couple of immigration attorneys and read about some bad experiences which made me worry about the kind of service I will get. Now let me tell you that the immigration attorney makes all the difference and choosing the right one will be key to the success of your endeavor!I had a very positive experience with AshooriLaw from the start and was impressed by the professionalism, the well organized workflow and the timely and friendly interaction. On top of that, I paid reasonable fees compared to other firms out there! I will definitely call AshooriLaw for any future US immigration needs and I recommend you give them a try!Thank you Lahaina, Christina, Rohit, Elaine, Melissa and Michael for your service!read more
Brandon Kim
09:12 14 Dec 22
Utilizing the services of Ashoori Law has been a pleasure and an outstanding experience. I highly recommend Ashoori Law to anyone who needs immigration assistance. With the help of Ashoori Law my spouse and I were able to get our immigration... documents seamlessly and without no issues. Ashoori Law is very customer oriented and from Day 1 is always available for you if you have any questions or concerns. Going forward, my spouse and I definitely plan to use Ashoori Law for future immigration services.read more
Eyad Alfawaeer
06:13 14 Dec 22
Attorney Lahaina and her legal assistant Christina as well as all Ashoori Law team are really awesome, they helped me in a very professional manner with a very quick and positive outcome, Highly recommend.You will be in very good hands. They were... responsive, knowledgable, helpful, and truly cared about helping me in renew my E2 visa.read more
Linda Bradley
04:04 14 Dec 22
Very happy with your services 🙏🏻🙏🏻🙏🏻Very good at their work and they explain very well so that you have patience in the waiting processes
Leva Eghbali
20:50 06 Dec 22
Ashoori Law helped get us an E2 visa. They were a dream to work with. They had a whole team who would take care of various aspects of our application and guided us every step of the way. We were on a time crunch and they got everything done on time... for us despite the rush and were so kind and patient through it all. We are so happy we found a great firm to continue working with in the future and can be sure of a great outcome and complete professionalism.read more
Molly Hagman
05:29 24 Nov 22
Ashoori Law helped me with the renewal of my O1-visa and the whole process was taken care of in an exceptional way. Everything from the onboarding consultation call to the process of collecting all documents, writing the petition, and sending in,... all taken care of in a timely manner. I will definitely recommend Ashoori Law and come back for future representation.read more
Anatolii Makarov
03:38 24 Nov 22
Hi, few day ago I got approve for my EB2 NIW case. I want to say big thanks to Ashoori Law firm, especially Michael and Christina. All steps was clear and they took care all of my questions and concerns. They did all work highly professional and now... I see all decisions was made right and by the time. I really appreciate for your work from first call to approval.read more
Glen Robinson
02:08 23 Nov 22
Fast and efficient lawyer
akbar pirani
15:22 22 Nov 22
The most genuine people out there ! I was super impressed with thier honesty .Special thanks to Ms Lindsey ..We need people like you in this world !Best wishes to Ashoori Law.
Sam Bourgi
00:58 22 Nov 22
I discovered Ashoori Law after doing research on U.S. visa and immigration programs for Canadians. I came across Michael Ashoori’s YouTube channel, which, in retrospect, has the best explainer videos for U.S. immigration on the internet. After... watching his videos for a few weeks, I set up a consultation with Ashoori Law and was immediately connected with attorneys Ehsan Mehri and Lorianne Cercenia.I came into this fairly knowledgeable about the U.S. immigration system and what program I wanted to pursue. After reviewing my situation during the initial consultation phase, Ehsan explained what programs I’m eligible for as a Canadian. Lorianne was assigned my case and got to know my unique situation. She then recommended a visa option I had no clue existed – and it saved me a lot of time, money and headaches.Over the next few months, Lorianne collected my documents, prepared my application and helped me build a strong case for my visa. She was always extremely responsive and knowledgeable about the immigration system. When I attended my interview at the U.S. consulate, my application was quickly approved. That’s because I was prepared for everything, and my supporting documentation was iron-clad.I can’t speak highly enough about Ashoori Law. They took the time to get to know me and gave me a solution that matches my current set of circumstances. Their customer service is unmatched, and their knowledge of the immigration system is top-notch. I was reassured from the very beginning that my application was in good hands.Overall, I’m extremely satisfied with the whole process. I got exactly what I wanted. I’ll be working with Ashoori Law for all my immigration needs moving forward. Thank you, Lorianne and team!read more
Oubai Al Hendi
18:34 20 Nov 22
Ashoori Law had helped me with my O1 application. I cannot thank Michael, Jonathan and Ehsan enough for their real and genuine advisory and assistance all the way from the first contact till approval. The approval that I could have in a record time... of 2 days after submission due to my profile and their work to show it in the right way to the officer. I highly recommend them for O1 tech startups applicants.read more
leena Alhelo
01:51 15 Nov 22
Great to work with! They explain everything in detail and made the process very easy and fast. highly recommended
Kay Qiao
20:27 08 Nov 22
Very efficient, very professional, very responsive. Can't be more appreciated with their dedicated team work. Thank you so much!!
Shane Teelucksingh
19:26 07 Nov 22
Researched quite a bit before eventually selecting Ashoori Law as my attorney partners and I'm happy that I did . They are responsive, helpful and guide you through the entire process. I had many questions, and they had the answers and all... challenges were quickly addressed. Lahaina led my particular journey and provided quick feedback all along the way. They have a competent team and their portal makes submitting documentation really simple while allowing you to review where you are in the process, which I personally found extremely useful. A very good blend of technology and proficiency. Would definitely recommend.read more
Shamzil Ramiz
07:57 07 Nov 22
Excellent response..
Sanket Shah
00:29 04 Nov 22
Ashoori law is a Fantastic law firm, They are very Professional and Knowledgeable specially Attorney : Lahaina Araneta. As soon as I signed on they got to work right away to start gethering all Details. Anytime I had questions Lahaina Araneta is... ready to give me quick Answer. I felt our case was in good hands. The team is very responsive and knowledgeable, and they work hard to keep up to date with all the latest changes in immigration law.Definitely we will use them Service again in Future.Highly recommend.read more
Krishna Mukkera
23:30 31 Oct 22
Provided excellent support/guidance on the I-90 renewal application. Strongly recommend them.
Fari Hamid
10:03 29 Oct 22
My family and I hired Ashore Law to consult with, and to handle our immigration case whilst our migration from Pakistan to the USA. Ashore Law proved to be completely professional, functional and delivered services without any problems or... complications arising throughout our process. Their staff is indeed highly trained, extremely courteous and thoroughly professional. Ashore Law represented our case, on our behalf, and they delivered what they promised. Our applications for US immigration (E2) made through Ashore Law were handled very well throughout the process, and my family and I faced no difficulties whatsoever. I would definitely highly recommend Ashore Law for E2 consultancy services any day!read more
Copier clearance center
22:04 28 Oct 22
Michael Ashoori from the Ashoori Law firm has changed our family's life! We were here in the USA on a E2 non immigration Visa and thought we would be stuck with the E2 visa with no chance of immigration! When we contacted Michael and told him our... situation, he listened and started a game plan for us right away with an EB5 immigration Visa, Today we checked USCIS website for case update and we were thrilled when we saw our case approval notice. WOW LIFE CHANGING!!! We definitely recommend Ashoori Law firm for all your immigration services.read more
Kalubi Fwanyanga
19:44 28 Oct 22
I retained Michael and team to help ease the process of filing and also just guide us so we do don’t experience any hurdles and sure enough, when submitting the paperwork, me and hubby forgot to append our signatures on one of the forms and Michael... and team immediately noticed before the forms were sent, the process went as smooth as it can be and guess what, after 3 months submitting the documents to uscis, I received my work permit and SSC and after 10 months into the processing period, we received my parole approve notice and a date for our interview appointment! To add a cherry to the cake, the team has availed itself for any questions and guidance to thoroughly prepare us for the interview! What higher manner of professionalism can be exhibited above this! The team is fully engaged and we are grateful.read more
Aidana Ibraeva
17:07 27 Oct 22
I don’t often write reviews, but in this case I just don’t want to miss the opportunity to write about these people who are really professionals and know their business very well.If you’re still doubting whether or not you should choose them, I... can assure you that you won’t be left disappointed.read more
SangJo Kang
22:57 26 Oct 22
Me and my wife applied for green card through Ashoori Law last December and our case were approved this October. I was in J-1 visa and applied NIW case. They really helped us out from the beginning, especially helping me writing the recommendation... letters. It seemed like their law firm had a lot of people who were very experienced and they answered all the questions that I had. They even had a backup strategy for me if my case was not approved after my visa was expired. I really appreciate all their hard work and kindness and I highly recommend others if they are seeking immigration to the US. I would definitely contact them when I need help for my immigration status.read more
alinafe joshua
18:38 26 Oct 22
Thank you so much! I can't tell you how much I appreciate the amazing legal work you did on my behalf. You and your team are so understanding, helpful and fast in doing things I recommend anyone who needs help to not hesitate but to contact you ASAP.
arshad mohammed
07:50 25 Oct 22
I am very happy and pleased to be writing this review. I came to know about Ashoori Law Firm through you tube videos and decided they are the best firm for my L1A petition, they proved my belief to be 100 percent right and got approval for my case... within five months on the first go. I thank the wonderful team who were very helpful and courteous during the entire process and helped me and answered all my queries promptly. I will be suggesting the firm to many of my friends who are willing to immigrate to The United states.read more
K and G Murphy
23:20 21 Oct 22
They were very patient in waiting for us to get everything we needed and made the process fast and easy. We didn’t even have to do an interview. My wife has a 10 year residency card and right to work. Thank you
Mike Latreille
19:49 20 Oct 22
Ashoori Law was the best choice I could have made for my immigrating from Canada to the US .. their legal team has been easy to work with …super efficient and very professional and always there when I needed guidance or direction..I am greatful for... there team and would highly recommend them to anyone looking for an immigration firm to represent them on their journey . A very special thanks to Michael Ashoori, Mathew Larsen and Jeser Romero.. for there attention to detail and impeccable professionalism .. Thanks again Michaelread more
Abdul Salman
17:59 19 Oct 22
Received EAD today. Ashoori have professional attorneys, they are very helpful and filing fees are affordable . Definitely recommend my family and friends. Hopefully I receive my Green card soon.
Sean Machii
05:23 19 Oct 22
Thank you for helping me to get the E2 visa. Ashoori Law team is professional and explain everything I need to know in detail. Highly recommend this law firm for E2 visa.
Eric Askerov
17:18 14 Oct 22
Ashoori Law is a law firm you can trust and be sure they won’t leave you alone with your problems. I’ve been working with a few other lawyers before, but they all are working with you only because of money and don’t really care about you and your... situation.I contacted Ashoori Law’s team with an urgent situation and they were able to take my case, get everything done super smooth and fast. Ashoori Law’s team is reliable, professional and easy to work with. They take care of everything, all you need to do is cooperate and provide necessary papers on time.I highly recommend the firm and specially Shruti, who was working on my case. Only 5 star!read more
Genx Solutions LLC
21:55 13 Oct 22
They handled my E2 process professionally. Collecting all the necessary documents were done systemically. I'm fully satisfied with the service. Michael review the file personally and answer any questions come up. Would recommend Ashoori Law office... with no doubt.read more
Frida Davidsson Art
19:39 13 Oct 22
I’m very happy I choose Ashoori law! They have been so helpful and very quick with responding! Whenever I have questions they really take their time to explain, and my case has been processed quicker expected! Everything has been going very smooth... without any issues. I strongly suggest Ashoori Law!read more
Hiitokiri
00:13 12 Oct 22
Milena she will take care of you in your case of the Mater. Experience and excellent service she explained everything in to easy detail...I give her 💯 top notch service if you have any questions she respond back fast efficient...quick and... easy process....and make it easy for you to process your paper work....thank you so much Milena OUSTANDING Work!!! Thanks Ashoori Lawread more
Guru
19:36 11 Oct 22
Excellent service extended by Lorianne & team @ Ashoori Law. Kudos.
Brian Tetreault
02:37 06 Oct 22
Fantastic experience with Ashoori Law. Michael and his team were methodical in their handling of our E2 case. Communication with the firm was excellent and all queries were responded to in a timely manner. I would highly recommend Ashoori Law.
Karen Brizuela
01:04 06 Oct 22
Michael and team thankyou very much!! Right and professional answers. you guys did the the job as we agree.. and we did get our E2 visa status.Abe Brizuela.
Winston Stewart
13:50 27 Sep 22
ashoori law took my case in April 2021. They made sure that everything was done correctly before fileing. upon receipt of the case we awaited uscis decision. our petition was approved august 2022. during this time period ashoori law was always... available for my concerns or questions. therefore without reservation I recommend ashoori law to anyone seeking professional legal services in the immigration field.read more
Allen Gibbons
20:02 24 Sep 22
They were informative and very professional. Got the case done smoothly and on time. I would highly recommend Ashoori Law Firm.
Michael Ashoori, Esq.
U.S. Immigration Lawyer
I’m a U.S. immigration lawyer and I help families, professionals, investors, and entrepreneurs get visas, green cards, and citizenship to the United States.
Since starting my law firm, I’ve helped hundreds of people from all over the world with their immigration needs. I’m very passionate, hard-working, and committed to my clients.
Got a question? Send me an email.